Reviews and Ratings for CoachRun

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6 customer reviews for CoachRun

(4 Ratings)
out of 5
5 Stars
25 %
4 Stars
50 %
3 Stars
0 %
2 Stars
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1 Star
25 %
(2 Ratings)
out of 5
5 Stars
0 %
4 Stars
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3 Stars
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2 Stars
50 %
1 Star
50 %
Rachel, 8/4/2026
I don't usually write reviews unless my experience is traumatizing or exceptional. Unfortunately this left me with trauma. Seriously that is how bad this situation was. PLEASE READ. Took the bus from ... I don't usually write reviews unless my experience is traumatizing or exceptional. Unfortunately this left me with trauma. Seriously that is how bad this situation was. PLEASE READ. Took the bus from NYC to Boston. Was supposed to be 5:30 PM from NYC, 9:50 PM to Boston. I got to Boston at 2:30 AM. The bus broke down (it happens) and we were left stranded on the side of the highway an hour and a half from our destination. The bus broke down approximately 5-6 times in the middle of the highway until finally the bus passengers started smelling smoke and a unknown fluid was leaking on people, me included. Finally the bus driver stopped and we had to call the cops because CoachRun was not providing us any solution to get to the destination. We were told to get back on the bus that was smoking or go in cop cars to a rest stop to get an uber since no one would pick us up on the highway. There was no communication if a bus was ever coming and was under the impression the company would pay for our transport to the destination. Well turns out, NO, they refused compensation for that. We finally get to the rest stop and there are NO UBERS because we are in the middle of nowhere. I had to pay a random person to bring me home or I would be stranded since there was no communication about a backup bus or solution to get us home.

Rachel on 07/16/2026 travelled from New York - Boston, MA and does not recommends CoachRun 👎

jasminee haynesworthh, 2/7/2026

Online they had $1 seats and I had to pad 65 one way n I thought it was A lil less then that anyhow I would like A discount because online have different things online please and thank you

jasminee haynesworthh on 02/07/2026 travelled from New York - Lorton, VA and recommends CoachRun 👍

Stephanie Janssens, 2/14/2018

Hi, I am coming to Brugge end of march and I am landing in Belguim airport, but srtaying in Brugge - at the NH Brugge hotel. Do you provide a coacha nd if so how much will it be?

CheckMyBus-Team, 2/15/2018
Dear Stephanie, Thank you for your message. Unfortunately, there are currently no direct routes from Brussels Airport to Brugge, however there are routes from Brussels Central Bus Station to Brugge. ... Dear Stephanie, Thank you for your message. Unfortunately, there are currently no direct routes from Brussels Airport to Brugge, however there are routes from Brussels Central Bus Station to Brugge. You can take public transport to travel from the airport to the station. If you have any further questions, please feel free to contact us again. Best regards, Your CheckMyBus Support
Hang Zhou, 2/2/2018

It was a smooth ride and on time. The relationship between quality and prize is excellent for this bus.

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Please note: The purpose of the following reviews is to share your experience with CoachRun so that other users can benefit from it in their choice. Please be fair and polite and follow the rules of netiquette.

If you are looking for information on timetables, prices and rides, we recommend using our search engine. For inquiries related to problems with the ticket purchase or your trip, we advise you to contact CoachRun directly. CheckMyBus is in fact not responsible for any shortcomings on the part of the company.

CheckMyBus › Coach-Providers › CoachRun › Reviews

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